Open Exchange Rates incident

Delayed prices for some digital currency rates

Resolved after 3 hours, on September 15, 2017.

resolved Sep 15, 2017, 11:08 PM UTC

Dear clients, We have resolved an issue which caused some digital currency prices, including Dash (DASH), Monero (XMR) and Stellar (STR), to be delayed for up to 36 hours until this evening (Friday 15th September). While deploying changes to correct this issue, these and other prices in our "alternative" rates set may have become briefly unavailable and/or unstable for brief periods between 20:00 and 23:00 UTC. Prices for Bitcoin (BTC), Ethereum (ETH) and Litecoin (LTC) were not affected. We sincerely apologise for any inconvenience this may have caused. Please contact us at [email protected] if you have any questions or concerns regarding this issue.

Started: Sep 15, 2017, 08:00 PM UTC
Resolved: Sep 15, 2017, 11:00 PM UTC
Duration: 3h
Detected by Pingoru: Sep 15, 2017, 08:00 PM UTC

Update timeline

resolved Sep 15, 2017, 11:08 PM UTC

Dear clients, We have resolved an issue which caused some digital currency prices, including Dash (DASH), Monero (XMR) and Stellar (STR), to be delayed for up to 36 hours until this evening (Friday 15th September). While deploying changes to correct this issue, these and other prices in our "alternative" rates set may have become briefly unavailable and/or unstable for brief periods between 20:00 and 23:00 UTC. Prices for Bitcoin (BTC), Ethereum (ETH) and Litecoin (LTC) were not affected. We sincerely apologise for any inconvenience this may have caused. Please contact us at [email protected] if you have any questions or concerns regarding this issue.

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