Open Exchange Rates incident

Routine maintenance causing service outage

Resolved after 5 hours 41 minutes, affecting Exchange Rate API and Website and 1 more, on July 20, 2019.

resolved Jul 20, 2019, 09:21 PM UTC

No further incident has been observed related to today's database maintenance. In total, we observed a total of around 3 minutes of unplanned service downtime, comprised of several shorter outages occurring between 15:31 UTC to 15:35 UTC on Saturday afternoon. We do not anticipate any further issues in relation to this maintenance and we apologise for any inconvenience this may have caused. Please don't hesitate to contact us at [email protected] if you have any questions or concerns.

Started
Jul 20, 2019, 03:40 PM UTC
Resolved
Jul 20, 2019, 09:21 PM UTC
Duration
5h 41m
Detected by Pingoru
Jul 20, 2019, 03:40 PM UTC

Affected components

Exchange Rate APIWebsiteAccount Dashboard

Update timeline

  1. monitoring Jul 20, 2019, 03:40 PM UTC

    We are monitoring a minor service outage occurring on the openexchangerates.org API and website on Saturday afternoon. This began at approximately 15:30 UTC and was caused by scheduled database maintenance. Requests may receive "Service Unavailable" errors while this is occurring. We apologise for any inconvenience this may cause.

  2. resolved Jul 20, 2019, 09:21 PM UTC

    No further incident has been observed related to today's database maintenance. In total, we observed a total of around 3 minutes of unplanned service downtime, comprised of several shorter outages occurring between 15:31 UTC to 15:35 UTC on Saturday afternoon. We do not anticipate any further issues in relation to this maintenance and we apologise for any inconvenience this may have caused. Please don't hesitate to contact us at [email protected] if you have any questions or concerns.

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