Open Exchange Rates incident
Factoring issue with USD/UGX (Ugandan Shilling) rate on 11 September 2020
Resolved after 3 days, affecting Exchange Rate API, on September 11, 2020.
We are currently experiencing an issue with USD/UGX (Ugandan Shilling) currency rates, which is also affecting other currency pairs with UGX. The USD/UGX rate is currently reporting at approximately 37.06, instead of the correct value of approximately 3,706. We are working with our data contributors to identify and resolve this issue as soon as possible. Other currency rates that do not involve the UGX symbol are not affected.
Affected components
Update timeline
- investigating Sep 11, 2020, 03:11 PM UTC
We are currently experiencing an issue with USD/UGX (Ugandan Shilling) currency rates, which is also affecting other currency pairs with UGX. The USD/UGX rate is currently reporting at approximately 37.06, instead of the correct value of approximately 3,706. We are working with our data contributors to identify and resolve this issue as soon as possible. Other currency rates that do not involve the UGX symbol are not affected.
- resolved Sep 14, 2020, 09:35 AM UTC
This incident has been resolved.
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