Resolved after 2 hours 41 minutes, affecting Exchange Rate API and Website, on December 29, 2021.
This incident has been resolved as of 10:00 UTC. We are continuing to monitor API performance throughout the day. Please contact us if you encounter any further issues connecting to our services.
Affected components
Update timeline
- investigating Dec 29, 2021, 08:01 AM UTC
We are currently investigating an issue that is causing intermittent downtime and 500 errors on our website and API, occurring since 06:50 UTC.
- monitoring Dec 29, 2021, 08:21 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Dec 29, 2021, 09:17 AM UTC
We are continuing to investigate further 5XX errors. Please stand by for updates.
- investigating Dec 29, 2021, 09:38 AM UTC
We are continuing to investigate this issue.
- resolved Dec 29, 2021, 10:43 AM UTC
This incident has been resolved as of 10:00 UTC. We are continuing to monitor API performance throughout the day. Please contact us if you encounter any further issues connecting to our services.
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