Open Exchange Rates incident

Delayed updates to BTC and ETH rates

Resolved after 13 hours 47 minutes, affecting Exchange Rate API, on November 10, 2022.

monitoring Nov 10, 2022, 11:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 10, 2022, 07:13 PM UTC
Resolved
Nov 11, 2022, 09:00 AM UTC
Duration
13h 47m
Detected by Pingoru
Nov 10, 2022, 07:13 PM UTC

Affected components

Exchange Rate API

Update timeline

  1. identified Nov 10, 2022, 07:13 PM UTC

    Please be aware that Bitcoin (BTC) and Ethereum (ETH) are currently operating with a delay in our API, with rate updates being published at a reduced frequency. We are working to rectify this as soon as possible.

  2. monitoring Nov 10, 2022, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2022, 12:39 PM UTC

    This incident has been resolved.

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