Onspring Outage History

Onspring had 5 outages in the last 2 years totaling 18h 28m of downtime — averaging 0.2 incidents per month.

There were 5 Onspring outages since December 2, 2024 totaling 18h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.onspring.com

Minor October 19, 2026

Onspring Data Processing Issue

Detected by Pingoru: Oct 19, 2026, 04:44 PM UTC
Resolved: Oct 19, 2026, 06:17 PM UTC
Duration: 1h 33m

Affected: Formula CalculationsEmail MessagingTriggers / OutcomesImports / Data ConnectorsSearch IndexingRecord SavesEmail Sync

Timeline · 3 updates

identified Oct 19, 2026, 04:44 PM UTC

Onspring users may be experiencing temporary data processing issues. The cause of this issue has been identified and is being resolved as quickly as possible.
monitoring Oct 19, 2026, 04:52 PM UTC

The identified issue has been remediated and Onspring is actively monitoring system performance.
resolved Oct 19, 2026, 06:17 PM UTC

Onspring data processing issues have been resolved. Please contact [email protected] if you experience any further issues. Thank you for your patience.

Read the full incident report →

Minor July 28, 2026

Onspring Data Processing Issues

Detected by Pingoru: Jul 28, 2026, 06:30 PM UTC
Resolved: Jul 28, 2026, 11:01 PM UTC
Duration: 4h 31m

Affected: Formula CalculationsEmail MessagingTriggers / OutcomesImports / Data ConnectorsSearch IndexingRecord SavesEmail Sync

Timeline · 4 updates

investigating Jul 28, 2026, 06:30 PM UTC

Onspring's data processing (queue) service is experiencing issues at this time. Users may be experiencing temporary performance delays as a result. We are actively working towards providing a resolution as quickly as possible. Please visit https://status.onspring.com/ for up-to-date information on this issue.
investigating Jul 28, 2026, 08:06 PM UTC

We are still investigating this issue. Please continue to visit status.onspring.com for up-to-date information on Onspring's status.
monitoring Jul 28, 2026, 09:56 PM UTC

Onspring has identified and remediated the issue. We are actively monitoring system performance.
resolved Jul 28, 2026, 11:01 PM UTC

As of 5:45pm US Central time, this incident was resolved and all Data Processing functions within Onspring are operating as expected.

Read the full incident report →

Critical May 24, 2026

Onspring Connectivity

Detected by Pingoru: May 24, 2026, 01:46 PM UTC
Resolved: May 24, 2026, 03:51 PM UTC
Duration: 2h 4m

Affected: Instances

Timeline · 3 updates

investigating May 24, 2026, 01:46 PM UTC

Onspring is currently experiencing downtime. Our technical resources are aware and actively working on a resolution. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.
monitoring May 24, 2026, 02:16 PM UTC

Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further issues. Thank you for your patience.
resolved May 24, 2026, 03:51 PM UTC

After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. Please continue to contact [email protected] if you experience any further issues. We appreciate your patience and apologize for any inconvenience this may have caused.

Read the full incident report →

Critical January 14, 2026

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Detected by Pingoru: Jan 14, 2026, 02:39 PM UTC
Resolved: Jan 14, 2026, 07:35 PM UTC
Duration: 4h 55m

Affected: Instances

Timeline · 3 updates

investigating Jan 14, 2026, 02:39 PM UTC

Onspring is currently experiencing downtime as of 8:15am Central Time. Our technical resources are aware and actively working on a resolution. GovCloud and Azure instances appear to be unaffected at this time. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.
monitoring Jan 14, 2026, 03:04 PM UTC

Onspring connectivity has been fully restored and we are currently monitoring. Please contact [email protected] if you experience any further login issues.
resolved Jan 14, 2026, 07:35 PM UTC

After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. We appreciate your patience throughout these past two days and apologize for any inconvenience this may have caused. A follow-up communication regarding this issue will be sent out today.

Read the full incident report →

Minor December 2, 2024

Onspring Performance Issues

Detected by Pingoru: Dec 02, 2024, 02:53 PM UTC
Resolved: Dec 02, 2024, 08:16 PM UTC
Duration: 5h 23m

Affected: InstancesFiles / Attachments

Timeline · 5 updates

investigating Dec 02, 2024, 02:53 PM UTC

Onspring is currently encountering instance performance issues. We are investigating and will provide an update as soon as one is available.
investigating Dec 02, 2024, 05:09 PM UTC

We appreciate your patience as we continue to investigate the issue. A more substantial update will be provided as soon as its available.
identified Dec 02, 2024, 05:51 PM UTC

We have identified the issue and our internal teams are currently working on a fix.
monitoring Dec 02, 2024, 06:08 PM UTC

We have deployed a fix and systems are fully operational. We are continuing to monitor instances for consistent performance.
resolved Dec 02, 2024, 08:16 PM UTC

We've resolved the incident. Thank you for your patience!

Read the full incident report →