Onspring experienced a critical incident on May 24, 2026 affecting Instances, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 24, 2026, 01:46 PM UTC
Onspring is currently experiencing downtime. Our technical resources are aware and actively working on a resolution. We will provide an update as soon as one is available. Thank you for your patience as we navigate this issue.
- monitoring May 24, 2026, 02:16 PM UTC
Onspring connectivity issues have been resolved. Your Onspring instance should now be accessible. Please contact [email protected] if you experience any further issues. Thank you for your patience.
- resolved May 24, 2026, 03:51 PM UTC
After monitoring, our technical team has confirmed that the issue has been resolved and that there was no data loss. Please continue to contact [email protected] if you experience any further issues. We appreciate your patience and apologize for any inconvenience this may have caused.