Onshape incident

Increased error rate in North America region

Minor Resolved View vendor source →

Onshape experienced a minor incident on August 4, 2025 affecting North America, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 12:35 AM UTC
Resolved
Aug 04, 2025, 01:12 AM UTC
Duration
36m
Detected by Pingoru
Aug 04, 2025, 12:35 AM UTC

Affected components

North America

Update timeline

  1. monitoring Aug 04, 2025, 12:35 AM UTC

    Our automated systems reported an increased error rate in the North American region starting at 00:15 UTC. The issue should be resolved now (00:34 UTC). We are monitoring and will update here in 30 minutes.

  2. resolved Aug 04, 2025, 01:12 AM UTC

    This incident has been resolved and the service should be operating normally.