Resolved after 1 hour 9 minutes, affecting Hosting, on November 11, 2026.
The network issue affecting our Melbourne data centre has been resolved. The faulty switch port has been taken out of service, and all network connectivity, cPanel hosting, and web forwarder services have fully recovered and are operating normally. We will continue to observe performance alongside our data centre provider. Thank you for your patience while we worked to resolve this.
Affected components
Update timeline
- investigating Nov 11, 2026, 08:30 AM UTC
We are currently investigating an ongoing network issue affecting our Melbourne data centre. Customers may experience degraded performance, including increased latency, packet loss, and intermittent connectivity to services hosted in Melbourne. The issue has been escalated with the data centre provider and is actively being worked on. Our teams are monitoring the situation closely and will provide further updates as more information becomes available.
- resolved Nov 11, 2026, 09:39 AM UTC
The network issue affecting our Melbourne data centre has been resolved. The faulty switch port has been taken out of service, and all network connectivity, cPanel hosting, and web forwarder services have fully recovered and are operating normally. We will continue to observe performance alongside our data centre provider. Thank you for your patience while we worked to resolve this.
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