Onfleet incident

Service instability and outage.

Minor Resolved View vendor source →

Onfleet experienced a minor incident on July 30, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 04:31 PM UTC
Resolved
Jul 24, 2024, 01:00 PM UTC
Duration
Detected by Pingoru
Jul 30, 2024, 04:31 PM UTC

Update timeline

  1. resolved Jul 30, 2024, 04:31 PM UTC

    A package upgrade was necessary due to a vulnerability, requiring additional updates to other packages. During deployment, some services did not restart appropriately due to a usage change in a newer container version, which requires a restart after upgrades. This was the root cause: the container service was not restarted, and all containers were stopped. Our operating procedures have been updated to reflect the proper usage pattern for newer versions.