Onfleet incident

Service Unavailability in Australia and Southeast Asia.

Notice Resolved View vendor source →

Onfleet experienced a notice incident on September 10, 2024 affecting Dashboard and API and 1 more component, lasting 5h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2024, 04:15 AM UTC
Resolved
Sep 10, 2024, 09:59 AM UTC
Duration
5h 44m
Detected by Pingoru
Sep 10, 2024, 04:15 AM UTC

Affected components

DashboardAPIMapsiOSAndroidLocations streamingLocations storageAnalyticsSearchETA

Update timeline

  1. monitoring Sep 10, 2024, 04:15 AM UTC

    While monitoring indicates that Onfleet systems are running normally, we are receiving reports of service unavailability affecting users in Australia and Southeast Asia. Initial assessments suggest this may be due to a network issue in ISPs from this region. We apologize for the inconvenience and will provide updates once we have more information. Thank you for your patience.

  2. resolved Sep 10, 2024, 09:59 AM UTC

    Impacted APAC customers have confirmed that they can now access the Onfleet application without any issues.