Onfleet experienced a minor incident on January 21, 2025 affecting Route Optimization, lasting 15h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Route Optimization
Update timeline
- investigating Jan 21, 2025, 06:46 PM UTC
Route Optimizations are currently running very slowly or failing. Initial signs point to an issue with an upstream provider.
- investigating Jan 21, 2025, 07:02 PM UTC
The upstream provider has confirmed the issue and is currently investigating the problem.
- monitoring Jan 21, 2025, 10:28 PM UTC
We have detected a slight decrease in errors for Route Optimization.
- resolved Jan 22, 2025, 01:57 PM UTC
This incident has been resolved.