Onfleet experienced a minor incident on May 5, 2025 affecting Dashboard and API, lasting 3h 30m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardAPI
Update timeline
- investigating May 05, 2025, 04:54 PM UTC
Monitoring indicates increased response times overall. Our infrastructure teams are investigating the issue.
- identified May 05, 2025, 06:23 PM UTC
The team has identified some changes to database queries to alleviate this issue, and will be publishing these changes as soon as possible.
- resolved May 05, 2025, 08:25 PM UTC
System performance has improved significantly and most if not all functions should be operating without excessive delay. Further adjustments to database queries are in progress to avoid this issue in the future.