Onfleet incident

ETA calculation errors

Notice Resolved View vendor source →

Onfleet experienced a notice incident on May 30, 2025 affecting ETA, lasting 2h 17m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 09:39 PM UTC
Resolved
May 30, 2025, 11:57 PM UTC
Duration
2h 17m
Detected by Pingoru
May 30, 2025, 09:39 PM UTC

Affected components

ETA

Update timeline

  1. investigating May 30, 2025, 09:39 PM UTC

    We are experiencing errors related to ETA calculations

  2. resolved May 30, 2025, 11:57 PM UTC

    The ETA calculation issue has been tracked to a configuration issue, and has now been identified and resolved. We will be improving our monitoring and response process to handle similar issues more expediently in the future