Onfleet incident

iOS Provisioning errors

Major Resolved View vendor source →

Onfleet experienced a major incident on June 9, 2025 affecting iOS, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2025, 11:30 PM UTC
Resolved
Jun 10, 2025, 01:11 AM UTC
Duration
1h 40m
Detected by Pingoru
Jun 09, 2025, 11:30 PM UTC

Affected components

iOS

Update timeline

  1. investigating Jun 09, 2025, 11:30 PM UTC

    There is currently an issue blocking initial logins with new devices on the iOS app. Most devices that have previously logged in will not be affected. The team is investigating this now.

  2. identified Jun 10, 2025, 12:02 AM UTC

    The issue has been identified as an issue with a deployment script. A fix is in process and the system is stabilizing.

  3. resolved Jun 10, 2025, 01:11 AM UTC

    The team has applied the fix for the configuration issue causing provisioning problems. The issue should be fully resolved now.