Resolved after 3 hours 34 minutes, on January 17, 2017.
We have taken steps to address the slow response times that customers were experiencing. Everything should now be working as expected.
Update timeline
- investigating Jan 17, 2017, 06:36 PM UTC
We are currently experiencing higher than usual load across Onehub. Customers can continue to use the service as usual; however, may experience slow response times and intermittent 502 and 503 error pages. We are working to resolve the issue as soon as possible.
- monitoring Jan 17, 2017, 07:06 PM UTC
We have taken steps to address the slow response times that customers were experiencing. Everything should now be working as expected.
- resolved Jan 17, 2017, 10:11 PM UTC
This incident has been resolved.
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