Resolved after 1 hour 53 minutes, affecting Voice, on April 21, 2022.
We are currently experiencing issues with BLF (Busy Lamp/Light) and group pick up features on the VOIP platform due to an issue with an upstream provider. BLF and group pick up feature may not work as intended for some customers. Please note inbound and outbound calling not affected. We are working with the provider to find a resolution
Affected components
Update timeline
- investigating Apr 21, 2022, 11:06 PM UTC
We are currently experiencing issues with BLF (Busy Lamp/Light) and group pick up features on the VOIP platform due to an issue with an upstream provider. BLF and group pick up feature may not work as intended for some customers. Please note inbound and outbound calling not affected. We are working with the provider to find a resolution
- resolved Apr 22, 2022, 01:00 AM UTC
This incident has been resolved.
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