OneCall NZ incident
Issues opening Outlook and accessing Microsoft 365 services
Resolved after 7 hours 19 minutes, affecting Microsoft 365, on July 31, 2024.
Microsoft have confirmed through their internal telemetry that service has fully recovered for Microsoft 365 services in New Zealand.
Affected components
Update timeline
- investigating Jul 31, 2024, 09:03 PM UTC
We have had multiple reports of users being unable to access Microsoft 365 services including Outlook and Exchange Online. This is likely a result of a global Microsoft outage overnight.
- investigating Jul 31, 2024, 11:43 PM UTC
Microsoft service availability is beginning to recover for the majority of users. However, they've identified a small subset of users experiencing residual impact, and they're applying targeted solutions to provide relief. In parallel, Microsoft investigations into what initially caused this issue are ongoing.
- monitoring Aug 01, 2024, 01:07 AM UTC
Microsoft monitoring indicates that the Microsoft service impact should be resolved for all users in New Zealand with minimal residual impact to some users
- resolved Aug 01, 2024, 04:23 AM UTC
Microsoft have confirmed through their internal telemetry that service has fully recovered for Microsoft 365 services in New Zealand.
Your product runs on more than OneCall NZ
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services