Resolved after 13 hours 59 minutes, affecting Voice, on December 16, 2024.
Phone services are now operational. We are currently working with the vendor to implement a permanent fix.
Affected components
Voice
Update timeline
- investigating Dec 16, 2024, 05:29 AM UTC
There is currently an outage affecting all voice customers, we are working with the vendor to find the cause.
- investigating Dec 16, 2024, 05:36 AM UTC
There is currently an outage affecting all voice customers, we are working with the vendor to find the cause.
- monitoring Dec 16, 2024, 06:50 AM UTC
Phone services are now operational. We are currently working with the vendor to implement a permanent fix.
- resolved Dec 16, 2024, 07:28 PM UTC
This incident has been resolved.
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