OneCall NZ incident

Voice Outage

Resolved after 3 hours 55 minutes, affecting Voice, on March 14, 2025.

monitoring Mar 14, 2025, 03:02 AM UTC

Services are now back up and under observation

Started
Mar 14, 2025, 12:12 AM UTC
Resolved
Mar 14, 2025, 04:08 AM UTC
Duration
3h 55m
Detected by Pingoru
Mar 14, 2025, 12:12 AM UTC

Affected components

Voice

Update timeline

  1. investigating Mar 14, 2025, 12:12 AM UTC

    Our upstream provider is experiencing a voice outage, all voice services are impacted, engineers are investigating.

  2. identified Mar 14, 2025, 01:07 AM UTC

    Services are being restored. Registrations and calling may still be impacted while the voice platform is brought back up.

  3. monitoring Mar 14, 2025, 03:02 AM UTC

    Services are now back up and under observation

  4. resolved Mar 14, 2025, 04:08 AM UTC

    Services are now Resolved

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