One experienced a minor incident on October 7, 2025 affecting Microsoft Exchange, lasting 9d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2025, 01:05 PM UTC
It is currently not possible to create Exchange accounts in our control panel, for customers who do not already have an account. We are working on fixing this. We will provide updates here as soon as we know more.
- investigating Oct 09, 2025, 07:41 AM UTC
It is currently not possible to create Exchange account in our control panel for any customers. We are working on fixing this. We will provide updates here, when we have some.
- resolved Oct 16, 2025, 01:12 PM UTC
Account creation for Exchange accounts, are now working again for all customers. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.