One incident

Exchange account creation not working

Minor Resolved View vendor source →

One experienced a minor incident on October 17, 2025 affecting Microsoft Exchange, lasting 3d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2025, 09:37 AM UTC
Resolved
Oct 21, 2025, 08:38 AM UTC
Duration
3d 23h
Detected by Pingoru
Oct 17, 2025, 09:37 AM UTC

Affected components

Microsoft Exchange

Update timeline

  1. investigating Oct 17, 2025, 09:37 AM UTC

    It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.

  2. resolved Oct 21, 2025, 08:38 AM UTC

    Account creation for Exchange accounts, are now working again for all customers. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.