One experienced a critical incident on November 5, 2025 affecting Rushfiles, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 05, 2025, 09:04 AM UTC
Our monitoring team has alerted us that the RushFiles service for one.com is currently unavailable. User data is safe; however, login and up-/download services are affected. The engineering team is working on bringing it back to operational state as soon as possible. We will update you when the issue is resolved, or latest at 11:00 CET
- investigating Nov 05, 2025, 10:12 AM UTC
Rushfiles are continuing to work on this. We will update this when we have something new to add.
- resolved Nov 05, 2025, 11:01 AM UTC
rushfiles.one is now back online. There might be an initial slowness due to users reconnecting. If you have any issues please reach out to us on https://one.com/chat