One experienced a minor incident on December 5, 2025 affecting General availability, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 05, 2025, 09:08 AM UTC
We’re currently experiencing an issue caused by an ongoing Cloudflare outage, which is impacting Zendesk - our support system. As a result, we’re temporarily unable to receive or respond to incoming chats, emails & phone calls. Although the issue is outside of our control, we are actively monitoring the situation and will post an update here as soon as we have more information. You can follow Cloudflare’s status updates here: https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
- resolved Dec 05, 2025, 09:28 AM UTC
The issue has been resolved by Cloudflare and we are once again able to manage our incoming tickets. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q