One experienced a minor incident on December 17, 2025 affecting Website hosting, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 17, 2025, 08:32 AM UTC
We are currently experiencing database related issues affecting some of our customers. Our engineering team is actively investigating the incident and is working to resolve it as quickly as possible. The next update will be provided no later than 10:10 CET.
- identified Dec 17, 2025, 08:59 AM UTC
The issue has been identified, and a fix is currently being rolled out. Our engineering team is closely monitoring the deployment to ensure full resolution. The next update will be provided no later than 10:30 CET.
- resolved Dec 17, 2025, 09:16 AM UTC
Our engineering team has confirmed that the database connection issue has now been fully resolved. Thank you for your patience and understanding while we worked to address the problem. If you experience any further issues, please contact us via one.com/chat