One experienced a minor incident on December 16, 2025 affecting Microsoft Exchange, lasting 19d 20h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 16, 2025, 12:59 PM UTC
It is currently not possible to create Exchange accounts in our control panel, for customers who does not already have an account. We are working on fixing this. We will provide updates here, when we have some.
- investigating Dec 18, 2025, 01:33 PM UTC
Account creation for Exchange accounts, are now working again for all customers. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.
- investigating Jan 02, 2026, 09:00 AM UTC
Account creation for Exchange accounts is currently not possible. We are working on fixing this. We will provide updates here, when we have some.
- resolved Jan 05, 2026, 09:59 AM UTC
An updated status message will be created shortly.