One incident

Exchange account creation not working

Minor Resolved View vendor source →

One experienced a minor incident on January 20, 2026 affecting Microsoft Exchange, lasting 1h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 08:43 AM UTC
Resolved
Jan 20, 2026, 10:30 AM UTC
Duration
1h 46m
Detected by Pingoru
Jan 20, 2026, 08:43 AM UTC

Affected components

Microsoft Exchange

Update timeline

  1. investigating Jan 20, 2026, 08:43 AM UTC

    It is currently not possible to create Exchange account in our control panel. We are working on fixing this. We will provide updates here, when we have some.

  2. resolved Jan 20, 2026, 10:30 AM UTC

    Account creation for Exchange accounts, are now working again for all customers. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.