One experienced a major incident on March 2, 2026 affecting Web apps, lasting 11d 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 02, 2026, 07:48 AM UTC
We have identified an issue affecting certain customers using our Website Builder. The issue may result in: Problems when publishing Files or images not loading in the editor General slowness when making edits Our developers have identified the root cause of the issue and are actively working on a fix. For affected customers, the issue is intermittent - you may be able to publish successfully at a later time. We will provide further updates as soon as more information is available.
- resolved Mar 13, 2026, 12:39 PM UTC
Website Builder access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.