OnCall Parking Manager incident

OnCall Parking Software - Partial Outage

Resolved on May 19, 2022, affecting Login and Guest Vehicle System and 1 more.

postmortem May 19, 2022, 02:17 PM UTC

A configuration error briefly knocked out our cloud database cluster. This was quickly resolved and everything was brought back online within four minutes.

Started
May 19, 2022, 12:45 PM UTC
Resolved
May 19, 2022, 12:45 PM UTC
Duration
–
Detected by Pingoru
May 19, 2022, 12:45 PM UTC

Affected components

LoginGuest Vehicle SystemNotificationsPatrolProperty ManagementReportsResident Vehicle SystemAPI

Update timeline

  1. resolved May 19, 2022, 02:16 PM UTC

    Partial Outage from 8:45am - 8:49am. Quickly resolved.

  2. postmortem May 19, 2022, 02:17 PM UTC

    A configuration error briefly knocked out our cloud database cluster. This was quickly resolved and everything was brought back online within four minutes.

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