OnApp Outage History

OnApp had 4 outages in the last 2 years totaling 52h 29m of downtime — averaging 0.2 incidents per month.

There were 4 OnApp outages since May 20, 2025 totaling 52h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.onapp.com

Major January 6, 2026

CDN backend messaging queue cluster outage

Detected by Pingoru: Jan 06, 2026, 04:28 AM UTC
Resolved: Jan 06, 2026, 05:50 AM UTC
Duration: 1h 22m

Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN Debug AvailabilityDNS

Timeline · 5 updates

investigating Jan 06, 2026, 04:28 AM UTC

We are currently investigating this issue.
identified Jan 06, 2026, 04:43 AM UTC

The issue has been identified and a fix is being implemented.
monitoring Jan 06, 2026, 04:44 AM UTC

A fix has been implemented and we are monitoring the results.
monitoring Jan 06, 2026, 04:49 AM UTC

We are continuing to monitor for any further issues.
resolved Jan 06, 2026, 05:50 AM UTC

This incident has been resolved.

Read the full incident report →

Critical December 1, 2025

DNS degraded

Detected by Pingoru: Dec 01, 2025, 04:29 AM UTC
Resolved: Dec 01, 2025, 06:09 AM UTC
Duration: 1h 39m

Affected: DNS

Timeline · 2 updates

investigating Dec 01, 2025, 04:29 AM UTC

We are currently investigating this issue.
resolved Dec 01, 2025, 06:09 AM UTC

This incident has been resolved.

Read the full incident report →

Major May 21, 2025

CDN Core servers network performance degraded

Detected by Pingoru: May 21, 2025, 11:09 AM UTC
Resolved: May 23, 2025, 03:25 AM UTC
Duration: 1d 16h

Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationDashboard AvailabilityPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN MonitoringCDN Debug AvailabilityDNS

Timeline · 10 updates

Read the full incident report →

Major May 20, 2025

CDN core servers are down

Detected by Pingoru: May 20, 2025, 11:38 PM UTC
Resolved: May 21, 2025, 08:50 AM UTC
Duration: 9h 11m

Affected: CDN API AvailabilityCDN Back End ServiceCDN Config GenerationDashboard AvailabilityPurge & Prefetch AvailabilityCDN Reporting AvailabilityCDN MonitoringDNS

Timeline · 5 updates

investigating May 20, 2025, 11:38 PM UTC

We are currently investigating this issue.
identified May 21, 2025, 05:34 AM UTC

The issue has been identified and a fix is being implemented.
identified May 21, 2025, 08:14 AM UTC

We are continuing to work on a fix for this issue.
monitoring May 21, 2025, 08:18 AM UTC

A fix has been implemented and we are monitoring the results.
resolved May 21, 2025, 08:50 AM UTC

This incident has been resolved.

Read the full incident report →