Omnivore incident

Omnivore API - Ticket Writes Failing

Resolved after 12 minutes, affecting API, on November 21, 2024.

monitoring Nov 21, 2024, 07:53 PM UTC

We have implemented a fix and are observing successful API writes. We will continue to monitor.

Affected components

API

identified Nov 21, 2024, 07:47 PM UTC

We have identified an issue where writes to the Omnivore API are failing 100% of the time. We are implementing actions to recover. During this time, API reads will still function normally. We will provide updates as they are available.
monitoring Nov 21, 2024, 07:53 PM UTC

We have implemented a fix and are observing successful API writes. We will continue to monitor.
resolved Nov 21, 2024, 07:59 PM UTC

API has resumed normal functionality

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