Omnisend incident

Issues with the segments using time-based filters

Major Vendor's status page →

Resolved after 15 hours 45 minutes, affecting Segments, on November 26, 2024.

monitoring Nov 27, 2024, 08:31 AM UTC

All affected brands' segments were rebuilt by 05:04 LT time.

Started
Nov 26, 2024, 06:36 PM UTC
Resolved
Nov 27, 2024, 10:22 AM UTC
Duration
15h 45m
Detected by Pingoru
Nov 26, 2024, 06:36 PM UTC

Affected components

Segments

Update timeline

  1. investigating Nov 26, 2024, 06:36 PM UTC

    Our team is currently investigating this incident.

  2. identified Nov 26, 2024, 09:54 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 27, 2024, 03:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 27, 2024, 08:31 AM UTC

    All affected brands' segments were rebuilt by 05:04 LT time.

  5. resolved Nov 28, 2024, 09:39 AM UTC

    This incident has been resolved.

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