Ongoing since 08:59 PM UTC, affecting SMS.
We are currently experiencing an issue routing SMS to our US Long Code carriers (carrier setting = "Other"). Our team is working with our carrier partners to resolve the issue. US Short Code SMS messaging remains unaffected and is functioning normally. Impact on service: Mobile numbers set with the carrier setting "Other," as well as some alternative carriers, may experience dropped SMS.
Affected components
Update timeline
- investigating Oct 23, 2026, 08:59 PM UTC
We are currently experiencing an issue routing SMS to our US Long Code carriers (carrier setting = "Other"). Our team is working with our carrier partners to resolve the issue. US Short Code SMS messaging remains unaffected and is functioning normally. Impact on service: Mobile numbers set with the carrier setting "Other," as well as some alternative carriers, may experience dropped SMS.
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