Resolved after 3 hours 46 minutes, affecting Omnea Platform, on April 4, 2025.
The issue with our third-party provider appears to have stabilized. However, we are continuing to monitor the situation closely to ensure full recovery. We will provide further updates if we observe any recurrence. Thank you for your patience.
Affected components
Update timeline
- investigating Apr 04, 2025, 11:08 AM UTC
We are currently experiencing degraded performance, causing some pages in our web application to fail to load. Our team is actively investigating the issue, and we will provide updates as soon as we have more information. Thank you for your patience.
- identified Apr 04, 2025, 12:03 PM UTC
We have identified an issue with a third-party provider which is causing degraded performance and preventing some pages in our web application from loading. We are actively working with their team on a resolution and will provide updates as soon as we have more information. Thank you for your patience while we work to restore full functionality.
- monitoring Apr 04, 2025, 02:54 PM UTC
The issue with our third-party provider appears to have stabilized. However, we are continuing to monitor the situation closely to ensure full recovery. We will provide further updates if we observe any recurrence. Thank you for your patience.
- resolved Apr 04, 2025, 02:55 PM UTC
This incident has been resolved.
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