Omatic Outage History

Omatic had 6 outages in the last 2 years totaling 102h 57m of downtime — averaging 0.2 incidents per month.

There were 6 Omatic outages since August 21, 2025 totaling 102h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.omaticsoftware.com

Minor July 6, 2026

Customer Support Notification for Salesforce Customers

Detected by Pingoru: Jul 06, 2026, 04:19 PM UTC
Resolved: Jul 10, 2026, 08:14 PM UTC
Duration: 4d 3h

Affected: Omatic Cloud USOmatic Cloud UKOmatic Cloud AUSOmatic Cloud CA

Timeline · 3 updates

investigating Jul 06, 2026, 04:19 PM UTC

There is an ongoing issue with Salesforce connections failing daily due to an update completed for the recent Salesforce security requirements. Please reconnect your data source in the connections tab as a temporary solution and save it. The team is working diligently to resolve the issue. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
monitoring Jul 09, 2026, 08:43 PM UTC

Resolution Depolyed - A fix for Omatic Cloud has been released successfully and the team is monitoring results. P2GL customers: a fix is underway to resolve the P2GL connectivity issues with Salesforce. We will provide an update as soon as it is resolved. For more detail, you can subscribe to updates or contact Omatic Support through normal methods
resolved Jul 10, 2026, 08:14 PM UTC

Resolved: All issues related to Salesforce connectivity have been resolved.

Read the full incident report →

Notice January 12, 2026

Unable to Log In - 56959

Detected by Pingoru: Jan 12, 2026, 02:13 PM UTC
Resolved: Jan 12, 2026, 02:41 PM UTC
Duration: 27m

Affected: Omatic Cloud USOmatic Cloud UKOmatic Cloud AUSOmatic Cloud CA

Timeline · 2 updates

investigating Jan 12, 2026, 02:13 PM UTC

Omatic engineers have identified an issue affecting Omatic Cloud in all production instances resulting in login issues that are preventing users from accessing the website. All backend processing and automated jobs are operating normally. This issue is currently under investigation. Updates are expected twice daily or on a change of status. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
resolved Jan 12, 2026, 02:41 PM UTC

At approximately 9:32 AM Eastern US Time on January 12, 2026, The Omatic team resolved the issue with log in affecting the users in all production environments. For more detail, please contact Omatic Support through normal methods.

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Notice November 12, 2025

Frontend slow loading times

Detected by Pingoru: Nov 12, 2025, 04:02 PM UTC
Resolved: Nov 12, 2025, 04:17 PM UTC
Duration: 14m

Timeline · 2 updates

monitoring Nov 12, 2025, 04:02 PM UTC

Currently experiencing frontend slow loading times.
resolved Nov 12, 2025, 04:17 PM UTC

System back to normal speeds.

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Notice November 10, 2025

OmaticCloud is inaccessible

Detected by Pingoru: Nov 10, 2025, 07:23 PM UTC
Resolved: Nov 10, 2025, 07:23 PM UTC
Duration: —

Timeline · 1 update

resolved Nov 10, 2025, 07:23 PM UTC

Omatic cloud down from 1:41 to 2:19pm. Only front-end affected. All systems operational now.

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Major October 14, 2025

Formulas missing or not appearing

Detected by Pingoru: Oct 14, 2025, 04:50 PM UTC
Resolved: Oct 14, 2025, 04:50 PM UTC
Duration: —

Timeline · 1 update

resolved Oct 14, 2025, 04:50 PM UTC

At approximately 12:19 PM Eastern US Time on Tues, October 14, 2025, the Omatic team resolved a display issue caused some Omatic Cloud environments to appear blank or hide formulas. A fix has been deployed. Refresh your browser to view formulas. If problems persist, please reach out to Support.

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Minor August 21, 2025

Omatic Cloud Record Processing - 55195

Detected by Pingoru: Aug 21, 2025, 02:02 PM UTC
Resolved: Aug 21, 2025, 04:22 PM UTC
Duration: 2h 19m

Affected: Omatic Cloud US

Timeline · 2 updates

identified Aug 21, 2025, 02:02 PM UTC

Omatic engineers have identified an issue with Omatic Cloud affecting the timely processing of Records resulting in jobs running slowly or being slow to start after their scheduled time. The team is seeking a workaround or resolution to the issue. To reduce the Impact, affected users might wait and allow time for the system to process the current load. Updates are expected twice daily or on a change of status. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
resolved Aug 21, 2025, 04:22 PM UTC

At approximately 11:05 AM Eastern US Time on Thursday Aug 21, 2025 Omatic Cloud affecting the timely processing of Records resulting in jobs running slowly or being slow to start after their scheduled time. For more detail, please contact Omatic Support through normal methods.

Read the full incident report →