Omatic incident
Customer Support Notification for Salesforce Customers
Omatic experienced a minor incident on July 6, 2026 affecting Omatic Cloud US and Omatic Cloud UK and 1 more component, lasting 4d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 04:19 PM UTC
There is an ongoing issue with Salesforce connections failing daily due to an update completed for the recent Salesforce security requirements. Please reconnect your data source in the connections tab as a temporary solution and save it. The team is working diligently to resolve the issue. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
- monitoring Jul 09, 2026, 08:43 PM UTC
Resolution Depolyed - A fix for Omatic Cloud has been released successfully and the team is monitoring results. P2GL customers: a fix is underway to resolve the P2GL connectivity issues with Salesforce. We will provide an update as soon as it is resolved. For more detail, you can subscribe to updates or contact Omatic Support through normal methods
- resolved Jul 10, 2026, 08:14 PM UTC
Resolved: All issues related to Salesforce connectivity have been resolved.