Omatic experienced a minor incident on August 21, 2025 affecting Omatic Cloud US, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 21, 2025, 02:02 PM UTC
Omatic engineers have identified an issue with Omatic Cloud affecting the timely processing of Records resulting in jobs running slowly or being slow to start after their scheduled time. The team is seeking a workaround or resolution to the issue. To reduce the Impact, affected users might wait and allow time for the system to process the current load. Updates are expected twice daily or on a change of status. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
- resolved Aug 21, 2025, 04:22 PM UTC
At approximately 11:05 AM Eastern US Time on Thursday Aug 21, 2025 Omatic Cloud affecting the timely processing of Records resulting in jobs running slowly or being slow to start after their scheduled time. For more detail, please contact Omatic Support through normal methods.