Omatic experienced a notice incident on January 12, 2026 affecting Omatic Cloud US and Omatic Cloud UK and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 12, 2026, 02:13 PM UTC
Omatic engineers have identified an issue affecting Omatic Cloud in all production instances resulting in login issues that are preventing users from accessing the website. All backend processing and automated jobs are operating normally. This issue is currently under investigation. Updates are expected twice daily or on a change of status. For more detail, you can subscribe to updates or contact Omatic Support through normal methods.
- resolved Jan 12, 2026, 02:41 PM UTC
At approximately 9:32 AM Eastern US Time on January 12, 2026, The Omatic team resolved the issue with log in affecting the users in all production environments. For more detail, please contact Omatic Support through normal methods.