Olark incident

Incident Alerted

Minor Resolved View vendor source →

Olark experienced a minor incident on October 16, 2025, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Oct 16, 2025, 07:27 PM UTC
Resolved
Oct 16, 2025, 08:57 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 16, 2025, 07:27 PM UTC

Update timeline

  1. investigating Oct 16, 2025, 07:27 PM UTC

    We've detected an issue and are working to resolve this quickly. We'll have an update within the hour.

  2. investigating Oct 16, 2025, 07:36 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2025, 08:15 PM UTC

    Systems are recovering and we're continuing to monitor closely.

  4. resolved Oct 16, 2025, 08:57 PM UTC

    This incident has been resolved.