Olark incident

Degraded bot performance

Notice Resolved View vendor source →
Started
Feb 12, 2026, 03:29 PM UTC
Resolved
Feb 12, 2026, 06:03 PM UTC
Duration
2h 33m
Detected by Pingoru
Feb 12, 2026, 03:29 PM UTC

Affected components

Olark Bots

Update timeline

  1. identified Feb 12, 2026, 03:29 PM UTC

    Bot performance may be degraded due to a provider outage. Bots may fail to provide stock answers in response to visitor questions at this time.

  2. resolved Feb 12, 2026, 06:03 PM UTC

    This incident has been resolved.

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