Olark experienced a notice incident on February 12, 2026 affecting Olark Bots, lasting 2h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Olark Bots
Update timeline
- identified Feb 12, 2026, 03:29 PM UTC
Bot performance may be degraded due to a provider outage. Bots may fail to provide stock answers in response to visitor questions at this time.
- resolved Feb 12, 2026, 06:03 PM UTC
This incident has been resolved.