Olark incident

Degraded bot performance

Minor Resolved View vendor source →

Olark experienced a minor incident on February 29, 2024 affecting Olark Bots, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 12:53 AM UTC
Resolved
Feb 29, 2024, 02:05 AM UTC
Duration
1h 12m
Detected by Pingoru
Feb 29, 2024, 12:53 AM UTC

Affected components

Olark Bots

Update timeline

  1. identified Feb 29, 2024, 12:53 AM UTC

    We've identified an issue that may be causing some performance issues with Olark bots. We're working to rectify the issue now and will continue to update here.

  2. resolved Feb 29, 2024, 02:05 AM UTC

    This incident has been resolved.