Olark incident

Message delivery performance

Notice Resolved View vendor source →

Olark experienced a notice incident on April 22, 2024 affecting Transcripts and Modern Olark Agent Console (app.olark.com), lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2024, 05:35 PM UTC
Resolved
Apr 22, 2024, 08:32 PM UTC
Duration
2h 56m
Detected by Pingoru
Apr 22, 2024, 05:35 PM UTC

Affected components

TranscriptsModern Olark Agent Console (app.olark.com)

Update timeline

  1. monitoring Apr 22, 2024, 05:35 PM UTC

    We detected an issue with message delivery performance. We have taken action to address the problem and we are currently monitoring.

  2. resolved Apr 22, 2024, 08:32 PM UTC

    This incident has been resolved.