Olark incident

Brief Classic Olark (chat.olark.com) interruptions

Minor Resolved View vendor source →

Olark experienced a minor incident on July 30, 2024 affecting chat.olark.com, lasting 2h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 07:39 PM UTC
Resolved
Jul 30, 2024, 10:31 PM UTC
Duration
2h 52m
Detected by Pingoru
Jul 30, 2024, 07:39 PM UTC

Affected components

chat.olark.com

Update timeline

  1. monitoring Jul 30, 2024, 07:39 PM UTC

    Users of our Classic chat console (chat.olark.com) may experience a brief disconnection. Anyone that experiences this should see their connection restored quickly and be able to resume chat right away.

  2. resolved Jul 30, 2024, 10:31 PM UTC

    This incident has been resolved.