Okta FGA Outage History

Okta FGA is up right now

Okta FGA had 17 outages in the last 2 years totaling 30h 14m of downtime — averaging 0.7 incidents per month.

There were 17 Okta FGA outages since July 2, 2024 totaling 30h 14m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fga.dev

Critical February 6, 2026

Auth0 Multi-Service Outage

Detected by Pingoru
Feb 06, 2026, 08:38 PM UTC
Resolved
Feb 06, 2026, 09:20 PM UTC
Duration
41m
Affected: FGA Dashboard
Timeline · 2 updates
  1. investigating Feb 06, 2026, 09:47 PM UTC

    We're currently investigating an incident that impacted our services. The FGA Dashboard is inaccessible. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. resolved Feb 06, 2026, 09:52 PM UTC

    This issue has now been resolved. Impact from this event affected multiple Auth0 services, however User Authentication was not impacted. Our investigation determined that a recent deployment inadvertently impacted multiple services and pages. We reverted to a previous version in order to mitigate the issue. After monitoring the environment to ensure stability, we've confirmed that our services are functioning as expected. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you.

Read the full incident report →

Minor November 18, 2025

FGA Dashboard, Playground and Docs are intermittently inacessible

Detected by Pingoru
Nov 18, 2025, 01:00 PM UTC
Resolved
Nov 18, 2025, 02:42 PM UTC
Duration
1h 42m
Affected: FGA Dashboard
Timeline · 3 updates
  1. monitoring Nov 18, 2025, 02:23 PM UTC

    We're facing an incident with an upstream provider causing the FGA Dashboard, Playground and Docs to be inaccessible. The core APIs are not affected and it should still be possible to get tokens and interact with the API.

  2. resolved Nov 18, 2025, 02:39 PM UTC

    The incident upstream has been resolved and the FGA Dashboard, Docs and Playground are back online.

  3. postmortem Nov 25, 2025, 02:21 AM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20251118\_Global\_Edge\_Provider\_Outage\_Impacting\_FGA-US-1\_Environment.pdf](https://cdn.auth0.com/blog/20251118_Global_Edge_Provider_Outage_Impacting_FGA-US-1_Environment.pdf)

Read the full incident report →

Critical October 20, 2025

Cloud Provider Issue Impacting US East Coast Customers

Detected by Pingoru
Oct 20, 2025, 06:57 AM UTC
Resolved
Oct 20, 2025, 04:20 PM UTC
Duration
9h 22m
Affected: Core Services
Timeline · 7 updates
  1. identified Oct 20, 2025, 10:21 AM UTC

    On October 20, 2025, our Engineering team identified and reviewed an issue which impacted FGA US-1 core services ***Please note****: This specifically impacted those customer environments which are hosted on the US east coast. Our cloud provider has confirmed that they have applied mitigation actions and our Engineering team is observing recovery from this issue. We will provide a final confirmation here once our cloud provider has declared that this has been fully remediated.

  2. monitoring Oct 20, 2025, 10:23 AM UTC

    Our Engineering team is monitoring recovery of all services for impacted customers.

  3. monitoring Oct 20, 2025, 11:32 AM UTC

    We are continuing to monitor and the majority of services for impacted customers is in full recovery. We will post an additional update here in 30 minutes.

  4. monitoring Oct 20, 2025, 11:56 AM UTC

    We have observed recovery for the majority of our customers, however our cloud provider is continuing to work towards official complete restoration of all services. We will monitor this issue for the next several hours and confirm here once they have marked this completely resolved.

  5. monitoring Oct 20, 2025, 03:14 PM UTC

    Our cloud provider has noted that some network errors are persisting and some services may continue to experience impact. We are still observing recovery for the vast majority of our customers and we will continue to monitor this issue over the next several hours.

  6. resolved Oct 20, 2025, 04:20 PM UTC

    Services have been restored. We will continue to monitor the environment to ensure the issue does not reoccur. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you.

  7. postmortem Nov 03, 2025, 09:59 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20251020\_Error\_Rates\_from\_Cloud\_Provider\_Impacting\_Customers\_for\_FGAUS1.pdf](https://cdn.auth0.com/blog/20251020_Error_Rates_from_Cloud_Provider_Impacting_Customers_for_FGAUS1.pdf)

Read the full incident report →

Minor September 26, 2025

Increased Errors FGA US-1

Detected by Pingoru
Sep 26, 2025, 06:23 PM UTC
Resolved
Sep 26, 2025, 06:41 PM UTC
Duration
18m
Affected: Core Services
Timeline · 3 updates
  1. investigating Sep 26, 2025, 06:34 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. monitoring Sep 26, 2025, 06:39 PM UTC

    We experienced high rate of errors and heightened latency for requests in FGA US-1 from approximately 14:07 to 14:09 UTC. We're observing recovery now and our engineering team continues to monitor this issue.

  3. resolved Sep 26, 2025, 06:55 PM UTC

    Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

Read the full incident report →

Minor August 21, 2025

Network Issue Under Investigation

Detected by Pingoru
Aug 21, 2025, 07:45 PM UTC
Resolved
Aug 21, 2025, 08:09 PM UTC
Duration
24m
Affected: Core Services
Timeline · 5 updates
  1. identified Aug 21, 2025, 07:46 PM UTC

    We have identified an issue that impacted network traffic for customers, specifically within US localities. Our Edge Provider was experiencing an issue from one of their Virginia based colocations and they are working to mitigate this urgently. We will provide additional updates in approximately 15 minutes

  2. identified Aug 21, 2025, 07:48 PM UTC

    Our Engineering team is continuing to review this issue and we will post additional updates here shortly.

  3. monitoring Aug 21, 2025, 07:52 PM UTC

    Error rates have subsided and our team is monitoring.

  4. resolved Aug 21, 2025, 08:09 PM UTC

    Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  5. postmortem Sep 03, 2025, 10:08 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250821\_Edge\_Provider\_Colocation\_Failure\_Impacting\_US\_Traffic.pdf](https://cdn.auth0.com/blog/20250821_Edge_Provider_Colocation_Failure_Impacting_US_Traffic.pdf)

Read the full incident report →

Major March 12, 2025

Elevated Errors in FGA-US-1 Public Cloud Environment

Detected by Pingoru
Mar 12, 2025, 08:11 PM UTC
Resolved
Mar 12, 2025, 08:14 PM UTC
Duration
3m
Affected: Core Services
Timeline · 3 updates
  1. identified Mar 12, 2025, 08:52 PM UTC

    On March 12, 2025, between 20:11 and 20:14 UTC, we experienced elevated errors in our FGA US-1. Users who were affected would have experienced 5xx error codes when attempting to perform Check API authorization requests. There is no active impact, and no actions are required from our customers.

  2. resolved Mar 12, 2025, 08:54 PM UTC

    Our Engineering team implemented a fix and issue has been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  3. postmortem Mar 25, 2025, 04:06 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20250312-Elevated_Errors_in_FGA_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20250312-Elevated_Errors_in_FGA_US-1_Public_Cloud_Environment.pdf)

Read the full incident report →

Notice January 29, 2025

Increased Errors on FGA EU-1 Public Cloud

Detected by Pingoru
Jan 29, 2025, 10:55 AM UTC
Resolved
Jan 29, 2025, 11:15 AM UTC
Duration
20m
Affected: Core Services
Timeline · 4 updates
  1. investigating Jan 29, 2025, 11:01 AM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. monitoring Jan 29, 2025, 11:11 AM UTC

    The system self-recovered and we are monitoring the system.

  3. resolved Jan 29, 2025, 11:16 AM UTC

    Services has been restored. We sincerely apologize for the impact this had on you and your users.

  4. postmortem Jan 30, 2025, 05:12 PM UTC

    We have thoroughly investigated the service interruption encountered in this event and determined that a broad disruption was not applicable. Following a period of stability, we have downgraded the severity of the incident, and our support teams will continue to assist any impacted customers by improving the errors they may have experienced.

Read the full incident report →

Critical January 8, 2025

Increased Errors Impacting FGA Core Services

Detected by Pingoru
Jan 08, 2025, 02:20 PM UTC
Resolved
Jan 08, 2025, 04:06 PM UTC
Duration
1h 46m
Affected: Core ServicesCore ServicesCore Services
Timeline · 7 updates
  1. investigating Jan 08, 2025, 02:22 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. investigating Jan 08, 2025, 02:27 PM UTC

    Our Engineering team is continuing to investigate this issue and we will share additional information as our investigation progresses. We will post an additional update here in 15 minutes.

  3. identified Jan 08, 2025, 02:37 PM UTC

    Our Engineering team has identified the root cause for this issue. We are working immediately to mitigate the misconfiguration which appears to be causing these errors and we will advise here once these errors have subsided. We will post additional updates to this page in approximately 30 minutes once this work has been fully completed.

  4. identified Jan 08, 2025, 02:59 PM UTC

    We are working to gradually mitigate this for all impacted FGA customers and we expect all mitigation and testing to complete within one hour. Customers should start to gradually see improvements for their implementations within the hour. We will post here once all mitigation efforts are completed and error rates have fully subsided on all customer environments.

  5. monitoring Jan 08, 2025, 03:55 PM UTC

    We are observing full recovery now and our Engineering team is continuing to monitor this issue.

  6. resolved Jan 08, 2025, 04:07 PM UTC

    This issue has now been fully resolved and mitigated. In some rare customer exception cases, customers may need to generate a new token for their client. Otherwise, customers should automatically receive a new token and no longer encounter any issues. Should you have any further questions, please contact our Support team. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for any impact this has caused you and your users.

  7. postmortem Jan 22, 2025, 11:57 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250108\_Increased\_Error\_Rates\_for\_FGA\_Public\_Cloud\_Environment.pdf](https://cdn.auth0.com/blog/20250108_Increased_Error_Rates_for_FGA_Public_Cloud_Environment.pdf)

Read the full incident report →

Minor January 8, 2025

Errors on FGA Dashboard

Detected by Pingoru
Jan 08, 2025, 01:53 PM UTC
Resolved
Jan 08, 2025, 04:10 PM UTC
Duration
2h 17m
Affected: FGA Dashboard
Timeline · 3 updates
  1. identified Jan 08, 2025, 04:16 PM UTC

    Our Engineering team identified an issue earlier which had also caused some minor impact to services on the FGA Dashboard. Impacted customers may have observed an error when creating a store. This was fully resolved with our mitigation efforts earlier and there is no residual impact to the FGA Dashboard.

  2. resolved Jan 08, 2025, 04:16 PM UTC

    This issue has been fully resolved. An root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for any impact this has caused you and your users.

  3. postmortem Jan 22, 2025, 11:57 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20250108\_Increased\_Error\_Rates\_for\_FGA\_Public\_Cloud\_Environment.pdf](https://cdn.auth0.com/blog/20250108_Increased_Error_Rates_for_FGA_Public_Cloud_Environment.pdf)

Read the full incident report →

Major December 19, 2024

Elevated Authentication Errors in FGA US-1

Detected by Pingoru
Dec 19, 2024, 09:58 PM UTC
Resolved
Dec 19, 2024, 11:00 PM UTC
Duration
1h 2m
Affected: Core Services
Timeline · 5 updates
  1. investigating Dec 19, 2024, 10:09 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. investigating Dec 19, 2024, 10:28 PM UTC

    Our Engineering team is currently triaging the issue and determining applicable mitigation actions. The affected users may continue to experience 5xx error codes when attempting to perform authorization requests. We will post more updates here in 15 minutes.

  3. monitoring Dec 19, 2024, 10:39 PM UTC

    We have identified the root cause of the issue and have deployed a fix. The errors have subsided and we will continue to monitor the situation.

  4. resolved Dec 19, 2024, 11:01 PM UTC

    Services have been stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  5. postmortem Jan 01, 2025, 07:54 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241219-Elevated_Error_Rates_in_the_FGA_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20241219-Elevated_Error_Rates_in_the_FGA_US-1_Public_Cloud_Environment.pdf)

Read the full incident report →

Major November 11, 2024

Increased Error Rates on FGA US-1

Detected by Pingoru
Nov 11, 2024, 06:30 PM UTC
Resolved
Nov 11, 2024, 06:33 PM UTC
Duration
3m
Affected: Core Services
Timeline · 3 updates
  1. identified Nov 11, 2024, 06:57 PM UTC

    Our Engineering team has identified a series of error rate spikes which impacted core services in FGA US-1 from approximately 18.30 to 18.33 UTC. There is no current impact to the environment and our Engineering team is continuing to review this issue.

  2. resolved Nov 11, 2024, 06:58 PM UTC

    Services are restored and the environment is functioning as expected. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  3. postmortem Nov 25, 2024, 01:13 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241111_Increased_Error_Rates_on_FGA_US1.pdf](https://cdn.auth0.com/website/20241111_Increased_Error_Rates_on_FGA_US1.pdf)

Read the full incident report →

Minor October 31, 2024

Additional Error Rate Increase - FGA US-1

Detected by Pingoru
Oct 31, 2024, 03:59 PM UTC
Resolved
Oct 31, 2024, 04:04 PM UTC
Duration
5m
Affected: Core Services
Timeline · 3 updates
  1. identified Nov 05, 2024, 07:34 PM UTC

    Following our review of the issue that occurred on October 31, 2024 for FGA US-1, our Engineering team has identified a brief second error rate spike that occurred from approximately 15:59 to 16:04 UTC on October 31. There is no current impact to FGA services and this issue has since been resolved.

  2. resolved Nov 05, 2024, 07:35 PM UTC

    Services are working as expected. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  3. postmortem Nov 13, 2024, 05:37 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241031\_Increased\_Error\_Rates\_on\_FGA\_US1.pdf](https://cdn.auth0.com/website/20241031_Increased_Error_Rates_on_FGA_US1.pdf)

Read the full incident report →

Major October 31, 2024

Increased Error Rates Impacting Core Services on FGA US-1

Detected by Pingoru
Oct 31, 2024, 01:29 PM UTC
Resolved
Oct 31, 2024, 03:15 PM UTC
Duration
1h 46m
Affected: Core Services
Timeline · 7 updates
  1. investigating Oct 31, 2024, 01:32 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. identified Oct 31, 2024, 01:42 PM UTC

    Our Engineering team has identified the root cause of this issue and we are reviewing any applicable mitigation actions. We will provide additional updates here in 15 minutes.

  3. identified Oct 31, 2024, 01:59 PM UTC

    Our Engineering team is continuing to review all relevant mitigation actions for this issue as we work to resolve this urgently. We will provide additional updates here in 15 minutes.

  4. identified Oct 31, 2024, 02:16 PM UTC

    Additional mitigation actions are underway to resolve this issue. We will post additional updates here in approximately 20 minutes.

  5. monitoring Oct 31, 2024, 02:19 PM UTC

    Our Engineering team is observing recovery now and services are functioning in the environment as expected.

  6. resolved Oct 31, 2024, 03:16 PM UTC

    Services in the environment are functioning as expected and this issue has been resolved. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  7. postmortem Nov 13, 2024, 05:36 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241031_Increased_Error_Rates_on_FGA_US1.pdf](https://cdn.auth0.com/website/20241031_Increased_Error_Rates_on_FGA_US1.pdf)

Read the full incident report →

Major October 24, 2024

Elevated errors in FGA US-1

Detected by Pingoru
Oct 24, 2024, 05:22 AM UTC
Resolved
Oct 24, 2024, 01:48 PM UTC
Duration
8h 26m
Affected: Core Services
Timeline · 4 updates
  1. investigating Oct 24, 2024, 01:28 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. monitoring Oct 24, 2024, 01:44 PM UTC

    On October 24, 2024, between 04:12 AM and 04:23 AM UTC, we experienced elevated errors in our FGA US-1. Users who were affected would have experienced 5xx error codes when attempting to perform authorization requests. There is no active impact, and no actions are required from our customers.

  3. resolved Oct 24, 2024, 01:49 PM UTC

    The errors self-resolved and the services have been stable. We will continue to investigate the issue’s root cause and provide an analysis within 14 days. We sincerely apologize for the impact this had on you and your users.

  4. postmortem Nov 07, 2024, 10:13 AM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20241024-Elevated_Error_Rates_in_the_FGA_US1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/20241024-Elevated_Error_Rates_in_the_FGA_US1_Public_Cloud_Environment.pdf)

Read the full incident report →

Notice September 17, 2024

Errors in FGA US-1

Detected by Pingoru
Sep 17, 2024, 04:30 AM UTC
Resolved
Sep 17, 2024, 05:00 AM UTC
Duration
30m
Affected: Core Services
Timeline · 3 updates
  1. investigating Sep 17, 2024, 04:37 AM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. resolved Sep 17, 2024, 05:26 AM UTC

    Services has been restored.

  3. postmortem Sep 17, 2024, 11:37 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2024_09_17_Increased_Errors_in_FGA_US1.pdf](https://cdn.auth0.com/website/2024_09_17_Increased_Errors_in_FGA_US1.pdf)

Read the full incident report →

Major August 1, 2024

Elevated Error Rates in FGA US-1

Detected by Pingoru
Aug 01, 2024, 06:28 PM UTC
Resolved
Aug 01, 2024, 07:22 PM UTC
Duration
54m
Affected: Core Services
Timeline · 5 updates
  1. investigating Aug 01, 2024, 06:37 PM UTC

    We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information

  2. identified Aug 01, 2024, 06:56 PM UTC

    Customers impacted by this event would have received 500 error codes when attempting to perform authorization requests. We have identified the root cause of the issue and are implementing a fix. We will provide updates as soon as they’re available.

  3. monitoring Aug 01, 2024, 07:13 PM UTC

    We applied a fix for the issue and are monitoring the system.

  4. resolved Aug 01, 2024, 07:26 PM UTC

    Services has been stable. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.

  5. postmortem Aug 12, 2024, 04:53 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20240801 - Elevated Error Rates in FGA-1 Public Cloud Environment.pdf](https://cdn.auth0.com/website/20240801 - Elevated Error Rates in FGA-1 Public Cloud Environment.pdf)

Read the full incident report →

Major July 2, 2024

Increased Error Rates in FGA EU-1

Detected by Pingoru
Jul 02, 2024, 02:51 PM UTC
Resolved
Jul 02, 2024, 03:24 PM UTC
Duration
33m
Affected: Core Services
Timeline · 4 updates
  1. investigating Jul 02, 2024, 03:04 PM UTC

    We are currently investigating an incident. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information

  2. monitoring Jul 02, 2024, 03:23 PM UTC

    Our monitoring detected a sudden increase in load balancer errors in the FGA EU-West-1 Public Cloud Environment from approximately 14:15 to 14:42 UTC. The issue has self-resolved, and our customers are not required to take any action.

  3. resolved Jul 02, 2024, 03:27 PM UTC

    Services have been stable. A root cause analysis (RCA) will be posted here within 14 days.

  4. postmortem Jul 11, 2024, 05:32 PM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/20240702_Increased_Error_Rates_in_FGA_EU1.pdf](https://cdn.auth0.com/website/20240702_Increased_Error_Rates_in_FGA_EU1.pdf)

Read the full incident report →