Okta FGA incident
FGA Dashboard, Playground and Docs are intermittently inacessible
Resolved after 1 hour 42 minutes, affecting FGA Dashboard, on November 18, 2025.
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20251118\_Global\_Edge\_Provider\_Outage\_Impacting\_FGA-US-1\_Environment.pdf](https://cdn.auth0.com/blog/20251118_Global_Edge_Provider_Outage_Impacting_FGA-US-1_Environment.pdf)
Affected components
Update timeline
- monitoring Nov 18, 2025, 02:23 PM UTC
We're facing an incident with an upstream provider causing the FGA Dashboard, Playground and Docs to be inaccessible. The core APIs are not affected and it should still be possible to get tokens and interact with the API.
- resolved Nov 18, 2025, 02:39 PM UTC
The incident upstream has been resolved and the FGA Dashboard, Docs and Playground are back online.
- postmortem Nov 25, 2025, 02:21 AM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20251118\_Global\_Edge\_Provider\_Outage\_Impacting\_FGA-US-1\_Environment.pdf](https://cdn.auth0.com/blog/20251118_Global_Edge_Provider_Outage_Impacting_FGA-US-1_Environment.pdf)
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