Okta FGA incident

FGA Dashboard, Playground and Docs are intermittently inacessible

Minor Resolved View vendor source →

Okta FGA experienced a minor incident on November 18, 2025 affecting FGA Dashboard, lasting 1h 42m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:00 PM UTC
Resolved
Nov 18, 2025, 02:42 PM UTC
Duration
1h 42m
Detected by Pingoru
Nov 18, 2025, 01:00 PM UTC

Affected components

FGA Dashboard

Update timeline

  1. monitoring Nov 18, 2025, 02:23 PM UTC

    We're facing an incident with an upstream provider causing the FGA Dashboard, Playground and Docs to be inaccessible. The core APIs are not affected and it should still be possible to get tokens and interact with the API.

  2. resolved Nov 18, 2025, 02:39 PM UTC

    The incident upstream has been resolved and the FGA Dashboard, Docs and Playground are back online.

  3. postmortem Nov 25, 2025, 02:21 AM UTC

    A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20251118\_Global\_Edge\_Provider\_Outage\_Impacting\_FGA-US-1\_Environment.pdf](https://cdn.auth0.com/blog/20251118_Global_Edge_Provider_Outage_Impacting_FGA-US-1_Environment.pdf)