Resolved after 30 minutes, affecting Core Services, on September 17, 2024.
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2024_09_17_Increased_Errors_in_FGA_US1.pdf](https://cdn.auth0.com/website/2024_09_17_Increased_Errors_in_FGA_US1.pdf)
Affected components
Update timeline
- investigating Sep 17, 2024, 04:37 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- resolved Sep 17, 2024, 05:26 AM UTC
Services has been restored.
- postmortem Sep 17, 2024, 11:37 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2024_09_17_Increased_Errors_in_FGA_US1.pdf](https://cdn.auth0.com/website/2024_09_17_Increased_Errors_in_FGA_US1.pdf)
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