Oi Software incident

Error viewing messages in Charlie

Resolved on February 14, 2020.

resolved Feb 14, 2020, 01:13 AM UTC

We have resolved an error which was occuring when viewing messages in Charlie. Permissions were blocking users from seeing messages which they should have had access to.

Started
Feb 14, 2020, 12:00 AM UTC
Resolved
Feb 14, 2020, 12:00 AM UTC
Duration
–
Detected by Pingoru
Feb 14, 2020, 12:00 AM UTC

Update timeline

  1. resolved Feb 14, 2020, 01:13 AM UTC

    We have resolved an error which was occuring when viewing messages in Charlie. Permissions were blocking users from seeing messages which they should have had access to.

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