Officient incident

Exact Online Fiscaal - Incorrect percentage 'Premie AOW' when enabling 'In het buitenland verzekerd voor de sociale zekerheid' (NL)

Minor Resolved View vendor source →

Officient experienced a minor incident on August 25, 2026 affecting Exact Online Fiscaal, lasting 9d 18h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 02:16 PM UTC
Resolved
Sep 04, 2026, 08:23 AM UTC
Duration
9d 18h
Detected by Pingoru
Aug 25, 2026, 02:16 PM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Aug 25, 2026, 02:16 PM UTC

    You may experience that the percentage for the 'Premie AOW' is set incorrectly to 6.444 (thousand). This occurs at least for returns of type IB (P), IB (W) and IB (C) for the years 2025 and 2024. This specific scenario seems to occur when you have answered the question 'Was uw cliënt in 2024 in Nederland verzekerd voor de AOW en de Anw?' with 'Ja' in the 'Bijzondere situaties' and answered 'Was uw cliënt in 2024 in Nederland verzekerd voor de Wlz en de Zorgverzekeringswet?' with 'Nee'. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. identified Aug 31, 2026, 02:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 04, 2026, 08:23 AM UTC

    This issue has been resolved and the percentage for 'Premie AOW' is correct again in this scenario. We urge you to verify whether the tax return has been correctly filled in according to the requirements of the Tax Authorities. Our apologies for the inconvenience.