Officient incident

Exact Online Fiscaal - Tax returns stuck on status 'Verzonden' (NL)

Officient is currently experiencing a minor incident affecting Exact Online Fiscaal, which began 2d ago. The vendor's full update timeline is below.

Started
Oct 08, 2026, 02:33 PM UTC
Resolved
Ongoing
Duration
● 1d 16h
Detected by Pingoru
Oct 08, 2026, 02:33 PM UTC

Affected components

Exact Online Fiscaal

Update timeline

  1. investigating Oct 08, 2026, 02:33 PM UTC

    You may experience that tax returns submitted to the Tax Authorities remain stuck on the status 'Verzonden' and no response message has yet been provided. This seems related to a previous issue where your PKI certificate was disabled while still valid. We are investigating the issues and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

  2. monitoring Oct 09, 2026, 07:06 AM UTC

    We have implemented a fix, and returns are currently being submitted successfully. Due to a backlog in the queue, it may take some time before your return is submitted. We are monitoring the processing of the queue.