Officient incident

Exact Gripp – PDF preview button gives error (NL)

Minor Resolved View vendor source →
Started
May 01, 2026, 07:04 AM UTC
Resolved
May 01, 2026, 08:59 AM UTC
Duration
1h 55m
Detected by Pingoru
May 01, 2026, 07:04 AM UTC

Affected components

Exact Gripp

Update timeline

  1. investigating May 01, 2026, 07:04 AM UTC

    When using the preview button for a document an error is given. This includes but is not limited to: invoices, quotations and orders. We are investigating this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.

  2. resolved May 01, 2026, 08:59 AM UTC

    The issue has been resolved. Documents (and previews) can be opened again without facing unexpected errors. Our apologies for the inconvenience.

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