Officient incident

Exact Gripp – PDF preview button gives error (NL)

Officient experienced a minor incident on May 1, 2026 affecting Exact Gripp, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started: May 01, 2026, 07:04 AM UTC
Resolved: May 01, 2026, 08:59 AM UTC
Duration: 1h 55m
Detected by Pingoru: May 01, 2026, 07:04 AM UTC

Affected components

Exact Gripp

Update timeline

investigating May 01, 2026, 07:04 AM UTC

When using the preview button for a document an error is given. This includes but is not limited to: invoices, quotations and orders. We are investigating this issue. This page will be updated as soon as more information becomes available. Our apologies for the inconvenience.
resolved May 01, 2026, 08:59 AM UTC

The issue has been resolved. Documents (and previews) can be opened again without facing unexpected errors. Our apologies for the inconvenience.